One free quick-fix round per line, asked within 5 business days of the first version, as one list. A quick fix is a small fix: anything that changes less than half of the piece, like words, colours or logos, your own photo, swapping under half the footage, trims and timing. A redo, or a turn away from your brief, is a new edit.
Every round after the free one, and every new edit, costs credits: static or image 1, motion 2, video or web page 5, and anything larger is quoted. Our mistakes are free.
Credits last the month they arrive and the next. No borrowing from next month. Top up any time: +5, +10 or +20 credits.
Horizontal (16:9) video, extra sizes and videos longer than 30 seconds are quoted.